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Stage 1 - Getting your media to City PC Repairs Data Recovery

  • Package the drive up well in a box.
  • Download and complete the shipping form and enclose it with the media.
  • Send it securely via Royal Mail Special Delivery or Courier to:
    2 Lorne Square, Edinburgh EH6 8QR

Stage 2 - Diagnostic and Recovery Process

  • On receipt a unique ID which will be emailed to you and the diagnostic process will begin.
  • Once the diagnostic process is completed, a member of our customer support will contact you with the results and a file listing will be e-mailed to you.
  • On the rare occasion that the data cannot be recovered, we will arrange for the drive to be returned to you securely.

Stage 3 - Return of Data

  • Data is transferred onto return media (usually DVDs).
  • On receipt of payment the recovered data is returned by secure next day delivery.
  • A copy of the data is retained for 7 days in case of query, after which the data is securely wiped and the job is closed

Stage 4. If recovery is successful and you are happy to go ahead then payment can be made by debit/credit card over the phone or online using our secure servers.

Every day, more businesses and home users choose City PC Repairs Data Recovery over other data recovery service providers. We can help you with:

  • Laptop/desktop recovery
  • Usb pen stick
  • Hard drive recovery
  • Free fixed price drive recovery quotation
  • Fire damage, Water damage & Floods
  • Will not boot
  • Hard disk drive failure
  • Hard drive crashes Fire damage
  • Water damage & Floods
  • Will not boot
  • Dropped, cracked casings
  • Strange clicking noises
  • Virus attacks
  • Failed components (read/write heads, head assemblies)
  • Drives that have been formatted or overwritten
  • Inaccessible drives or partitions
  • Corrupt or missing critical file system structures
  • File deletion
  • Surface contamination and damage
  • Partitioning or boot-up problems
  • Damage due to a power failure or surge
  • No obligation. All you pay is postage!

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